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Avexor Customer Care
Whether it's a query, a complaint, or a request, our customer care team is ready to help, backed by dedicated key-account and quality-control support.
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Avexor’s Customer Care Policy
A structured, three-step escalation path, so every query is heard, tracked, and resolved within a defined timeline.
Step 1
Reach Customer Care
Raise a query with our customer care team directly, by call, email, or the online ticketing system.
Contact UsStep 2
Escalate To Our Team
Unresolved after the defined TAT? Escalate to our Escalation Manager for direct follow-up.
Our Escalation Manager
services@avexorlogistics.com
Step 3
Contact Our Grievance Officer
Still unresolved? Reach our Grievance Officer for final review and resolution.
Grievance Officer
escalations@avexorlogistics.com
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